GST & TDS for Insurance Agents in India — What to Track in Your CRM

Direct answer: Indian insurance agents often deal with GST on taxable services (where applicable) and TDS on commission income. Exact thresholds, rates, and filing calendars change. This page is informational hygiene for your books — not tax advice. A CRM should help you keep invoices, policy dates, and premium context organised so your CA can file. It should not replace GST/IT portals.

Rules summarised here are framed for agents comparing software as of 19 September 2026. Confirm current GST and income-tax provisions with a qualified professional and official CBIC / Income Tax guidance before you act.

Key takeaways

• Commission TDS and GST registration questions belong with your CA — not a marketing page.
• Keep policy issue/renewal dates, premium amounts, and invoice PDFs findable.
• InsuredBoard tracks the book of business; commission is a calculator estimate, not a tax ledger.
• Do not expect any agent CRM to submit GSTR returns or Form 26AS reconciliations for you.

What agents usually need to track

Regardless of whether you are an LIC agent, POSP, or small agency owner, tax season fails when source documents are scattered across WhatsApp, email, and three Excel files. Useful operational records include: client and policy identifiers, premium and due dates, insurer names, and any invoices or credit notes you receive related to your services. Persistency and renewal boards also help explain income timing — renewals that lapse do not pay renewal commission.

TDS on insurance commission is commonly visible on insurer statements and in your tax credit views. GST applicability depends on your registration status and the nature of supplies — agents should not copy rates from blogs into returns. Use official rate schedules and your CA's memo.

What a CRM should (and should not) do

Practical hygiene before you meet your CA

1. Export or list policies active in the financial year with premiums and due dates.
2. Collect insurer commission statements and TDS certificates in one folder.
3. Note GSTIN (if registered), place of supply assumptions your CA already approved, and invoice series if you issue any.
4. Flag advances, clawbacks, and policy cancellations that affect income timing.

If you are migrating off Excel, CSV import on InsuredBoard is paid-only — trial the renewal habit first (7 days / 75 active policies), then import when you upgrade. See Excel to insurance CRM and commission tracking.

Honest product boundary

InsuredBoard will not file your taxes, reconcile 26AS, or claim to be a GST suite. We help you keep the client and policy spine tidy so renewals and documents are not the reason your CA chases you in September. For privacy of the phone numbers and policy data you store, read DPDP basics for agents and our privacy policy.