This Privacy Policy explains how InsuredBoard ("we", "us", "our") collects, uses, and protects information when you use our website and insurance management platform (the "Service").
1. Information we collect
Account information
When you register, we collect your name, email address, phone number, and business details you provide (such as agency name and address).
Client and policy data
You may store customer records, policy details, KYC documents, and other business data in the Service. This data belongs to you and is processed on your behalf to provide the Service.
Usage and technical data
We collect standard log data such as IP address, browser type, device information, and pages visited to maintain security and improve the Service.
2. How we use your information
- To provide, operate, and maintain the Service
- To authenticate users and secure accounts
- To send service-related communications (e.g. OTP, password reset)
- To respond to support requests and contact form enquiries
- To improve features, performance, and reliability
- To comply with applicable legal obligations
3. Document storage
KYC files, policy documents, and business logos you upload are stored in private, access-controlled storage. Only authorised users within your agency account can access your uploaded files.
4. Data sharing
We do not sell your personal information or client data. We may share information only with trusted infrastructure providers necessary to run the Service (such as hosting and storage), under confidentiality obligations, or when required by law.
5. Data retention
We retain account and business data while your subscription is active. If you close your account, we will delete or anonymise your data within a reasonable period, except where retention is required by law.
6. Security
We use industry-standard measures including encrypted connections (HTTPS), access controls, and secure authentication to protect your information. No method of transmission over the internet is 100% secure; we work continuously to safeguard your data.
7. Cookies
We use essential cookies for authentication and session management. These are required for the Service to function. We do not use third-party advertising cookies.
8. Your rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal data. Contact us at hello@insuredboard.com to make a request.
9. Children
The Service is intended for business users and is not directed at children under 18 years of age.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date.
11. Contact
For privacy-related questions, email hello@insuredboard.com or visit our contact page.