All insurers
LIC · HDFC · ICICI Pru · Max · Kotak
Term/ULIP
Endowment · Group · All policy types
Persistency
Renewal rate visible at all times
Secure
KYC docs stored in client vault
Life policy workflow
From issuance to renewal — the 5-step persistency loop
Build the life-policy record
At issuanceWhen you issue a policy, create the client in InsuredBoard. Add the policy — type, insurer, sum assured, annual premium, and next due date.
Attach the KYC documents
Upload the Aadhaar scan, PAN, and policy schedule. Now you — and the client — know exactly where the documents are.
Watch the due-date board
Auto-sortedThirty days before the premium due date, the policy appears in the 'upcoming' bucket. At 15 days it rises to 'due soon'. On the day, it is at the top.
Send a WhatsApp reminder
Tap 'Remind via WhatsApp' from the policy card. The message opens with a professional pre-fill. Send it in seconds.
Log the renewal or note the lapse
Persistency trackedWhen the client pays, update the date. If they lapse, mark it. Your persistency ratio updates automatically — no manual tracking.
Expanding from life into health and motor — without a new tool
Most life agents cross-sell health within their first two years. Some add motor or group too. The moment you do, you need two separate sheets — or you bend an Excel template until it breaks. Using a proper insurance CRM for agents that supports multi-policy clients keeps every line on one record instead of scattered across files.
InsuredBoard tracks all lines against the same client record. When you add a health policy to a life client, you do not create a new file. The client profile grows — so does your book, without your admin overhead growing with it.
Life only
Term, endowment, ULIP, group life, pension plans
Life + health
Add individual or family floater to the same client record
Life + health + motor
One client, three policy types, one renewal board