Life insurance CRM · India

Life Insurance CRM — Track Persistency, Premiums & Documents in India

InsuredBoard is a life insurance CRM for agents in India. Know every premium due date, track your persistency ratio, store KYC documents, and send WhatsApp reminders — all from one mobile-friendly dashboard.

No credit card · Free plan available

InsuredBoard · Life book

84

Life policies

91%

Persistency

Life policies

M

Meera Nair

Term · HDFC Life

Active

Dec 2025

R

Rajesh Patel

Endowment · LIC

Due 12d

Jul 2026

S

Sneha Iyer

ULIP · ICICI Pru

Active

Mar 2027

3 KYC files stored · Secure vault

Designed around the life agent's working year

Persistency, premium due dates, documents, cross-sell — the features a life-first book actually needs.

Life-policy profile per client

Store policy number, insurer (LIC, HDFC Life, ICICI Pru, Max, etc.), type (term/endowment/ULIP), premium amount, and next due date — all visible at a glance.

Persistency at a glance

See how many of your life policies renew on time. A falling persistency rate is an early warning — catch it before your insurer flags it.

Premium due date tracking

Life premiums lapse if missed by even a day in some policies. InsuredBoard sorts premium due dates into overdue, today, and upcoming — just like motor or health.

KYC and policy document vault

Aadhaar, PAN, nominee forms, and policy schedules — stored next to each client. When a claim or endorsement arises, you are not hunting WhatsApp.

WhatsApp premium reminders

One tap from the due-date view opens a pre-filled WhatsApp message with the client name, policy type, and amount. Professional, fast, traceable.

Grow into health and motor without switching tools

Most life agents cross-sell health eventually. InsuredBoard tracks all lines in one app — no separate sheet for motor, no new tool for health.

All insurers

LIC · HDFC · ICICI Pru · Max · Kotak

Term/ULIP

Endowment · Group · All policy types

Persistency

Renewal rate visible at all times

Secure

KYC docs stored in client vault

Life policy workflow

From issuance to renewal — the 5-step persistency loop

1

Build the life-policy record

At issuance

When you issue a policy, create the client in InsuredBoard. Add the policy — type, insurer, sum assured, annual premium, and next due date.

2

Attach the KYC documents

Upload the Aadhaar scan, PAN, and policy schedule. Now you — and the client — know exactly where the documents are.

3

Watch the due-date board

Auto-sorted

Thirty days before the premium due date, the policy appears in the 'upcoming' bucket. At 15 days it rises to 'due soon'. On the day, it is at the top.

4

Send a WhatsApp reminder

Tap 'Remind via WhatsApp' from the policy card. The message opens with a professional pre-fill. Send it in seconds.

5

Log the renewal or note the lapse

Persistency tracked

When the client pays, update the date. If they lapse, mark it. Your persistency ratio updates automatically — no manual tracking.

Expanding from life into health and motor — without a new tool

Most life agents cross-sell health within their first two years. Some add motor or group too. The moment you do, you need two separate sheets — or you bend an Excel template until it breaks.

InsuredBoard tracks all lines against the same client record. When you add a health policy to a life client, you do not create a new file. The client profile grows — so does your book, without your admin overhead growing with it.

Life only

Term, endowment, ULIP, group life, pension plans

Life + health

Add individual or family floater to the same client record

Life + health + motor

One client, three policy types, one renewal board

The life-agent challenge: premiums, not monthly renewals

Motor and health agents deal with annual renewals. Life agents deal with annual and monthly premiums — sometimes both for the same client. A term plan due annually and a ULIP with a monthly premium live in the same book.

InsuredBoard handles both. Due dates for life policies work the same way as any other line — overdue, today, upcoming — but life agents also get a persistency view that shows the overall health of their book.

  • Annual and monthly premium due-date tracking
  • One client holds multiple life policies — all visible on one profile
  • Nominee details stored against the policy, not a separate sheet
  • Notes field for referral source, family connections, and service history
InsuredBoard · Life book

84

Life policies

91%

Persistency

Life policies

M

Meera Nair

Term · HDFC Life

Active

Dec 2025

R

Rajesh Patel

Endowment · LIC

Due 12d

Jul 2026

S

Sneha Iyer

ULIP · ICICI Pru

Active

Mar 2027

3 KYC files stored · Secure vault

From the blog

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FAQ

Life insurance CRM — FAQs

What is a life insurance CRM?+

It is CRM software shaped for life books — premium due dates, persistency, KYC and policy documents, and client history — not only sales leads.

Can I track LIC, HDFC Life, ICICI Pru, and other insurers?+

Yes. InsuredBoard stores insurer name, plan type, premium, and due date on each policy. It is not an insurer portal — it is your agent-side book.

Does it track persistency?+

You see which life policies renew on time versus overdue. That gives a clear view of book health as you follow up on WhatsApp.

Can I add health or motor later without switching tools?+

Yes. Attach any line to the same client record. Life agents who cross-sell health keep one profile and one renewal board.

Where do KYC and policy PDFs go?+

In the client and policy document vault — next to the record — so you are not searching WhatsApp galleries during a claim or endorsement.

Track your life book without spreadsheets

Free plan to start. Add your policies today — no credit card required.

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